Privacy Policy

Last Updated: October 26, 2023

Welcome to joyed.top. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

This Privacy Policy applies to all information collected through our website (joyed.top), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise contact us.

1.1 Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

The personal information we collect may include the following:

• Contact Data: Such as your email address, and first and last name.
• Account Data: Such as your username, password, and other details necessary to set up and manage your account.
• Communications Data: Any communications you send to us, including when you contact us for support or provide feedback.
• Transaction Data: If you make a purchase, we collect data necessary to process your payment, such as your payment instrument number (e.g., a credit card number). Please note, we do not store full credit card numbers. Payment data is stored by our payment processors, and you are encouraged to review their privacy policies.

1.2 Information Automatically Collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, which we record in log files. This includes your IP address, browser type, pages viewed, time spent on pages, and other usage statistics.
• Device Data: Information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

2. How We Use Your Information

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive for the following business purposes:

• To facilitate account creation and logon process.
• To provide and manage our Services, including to process your transactions and requests.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To protect our Services, including for fraud monitoring and prevention.
• To enforce our terms, conditions, and policies.
• To respond to user inquiries/offer support to users.
• For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, marketing, and your experience.

3. Data Protection and Security

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

4. Cookies and Tracking Technologies

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide reporting information.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on our Services.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Services may become inaccessible or not function properly.

5. Your Privacy Rights

In Short: Depending on your location, you may have certain rights regarding your personal information.

You have the right to:

• Request access to your personal information.
• Request correction of any inaccurate or incomplete personal information we hold about you.
• Request deletion of your personal information, subject to certain exceptions prescribed by law.
• Object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
• Withdraw your consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at